Product Updates

The new onboarding journey during signing up to the platform will give a better and personalized experience. The update includes social Signup option with Google/Microsoft account & Login using associated social email. The Chat bot also received some improvement (Add Emojis to your Chatbot, View and Export Bot wise reports separately, improved drag and drop experience). More update is there, to learn more click on the read more.

A new SDK version (1.0.14.3.0) for Android has been released. Have a quick look at the new SDK update: Enables dynamic Pre-Chat form for live chat that will help business get pre-information from a customer before chat transfers to a live agent. Show dynamic Offline form when agents are offline, collect information, and reply when […]

• A fresh new UI design to make it look even better
• A new set of reports to provide more actionable insights
• Easier and more efficient rearranged menu navigations
• Fully revamped customization section and many more updates

• Bot Trigger methodology for bot testing mode improvement
• Button options have been made more consistent
• Carousel Image aspect ratio has been optimized
• Appointment booking related Issues fixing