Our live chat solution harnesses the power of AI to provide businesses a comprehensive tool for excellent customer service and engagement.
14 days free trial. No Credit Card Required
Built for enhanced customer service, our live chat capitalizes excellent features like
omnichannel, AI copilot, co-browsing, and more to increase engagement and create great
experiences.
Categorize messages from all platforms and provide quick support to your customers through one inbox.
Track customer data in real-time, allowing your agents to provide personalized customer service.
Our live chat tool changes its appearance for agents when chatting with customers on certain platforms
Your agents can view previous conversations with customers and provide continuous and contextual support.
Track customer actions for a particular session to provide personalized assistance.
Our platform assesses support requests and diverts them to the right departments and personnel.
Categorize messages from all platforms and provide quick support to your customers through one inbox.
Track customer data in real-time, allowing your agents to provide personalized customer service.
Our live chat tool changes its appearance for agents when chatting with customers on certain platforms
Your agents can view previous conversations with customers and provide continuous and contextual support.
Track customer actions for a particular session to provide personalized assistance.
Make use of text editing options for better readability and communication between agents and customers.
Let your agents harness the power of AI to translate messages easily and communicate with customers in any language.
Provide your agents with tools to improve responses and engage with customers better.
Agents can retrieve company and product information while live chatting with customers to provide the best solutions.
Record communications with customers for future improvements to your customer service strategy.
Your agents can guide customers in real-time through screen sharing.
Enjoy communicating with customers in high resolution without any latency issues.
Hide all the sensitive information of a customer during co-browsing
Allow your agents to guide customers using drawing on customers screen
Agents can record co-browsing sessions with customers and review them for further support improvements.
Track all support requests and tickets you have received across all platforms in one dashboard.
Integrate easily with Live Chat and Chatbots to receive and address support tickets.
Design customized forms and statuses for your agents to have an efficient ticket management system.
Empower customers to book appointments through live chat without any hassle.
Allow agents to offer a variety of scheduling options to fit a customer’s needs.
Automated bookings allow your agents to focus on complex tasks, thus improving efficiency.
Your agents can send personalized messages to visitors proactively based on a customer’s actions.
Track website traffic and gain an insight into what pages are attracting visitors.
Providing personalized service turns potential leads into customers.
Sort through departments and view key statistics for your business.
Track your agent’s performance through various metrics such as SLA, FCR, Average Response Time, and more.
Gain insights into how your chatbots are performing and engaging with visitors.
Check a department’s service performance through chat monitoring.
Supervisors can message agents in our platform to improve responses to customers in real-time.
Have access to a dashboard that tracks an agent’s actions.
Engage visitors with a modern, intuitive live chat widget that does more than just chat. It seamlessly combines
real-time support with a ticketing system, allowing your customers to receive 24/7 support through multiple
channels. Its versatility sets us apart, delivering a unique support experience.
Seamlessly integrate with Shopify, WooCommerce, Magento, and other eCommerce platforms with no
complex setup required. Let customers order directly through live chat while empowering agents to deliver
personalized support with real-time insights, creating a seamless shopping experience.
Allows your agents and customers to communicate via voice.
Your agents can use hotkeys to access all features and options within our AI-powered software easily.
Lets both agents and customers to quote messages and respond as needed.
Your staff can communicate with one another inside our communication platform for enhanced collaboration.
Let your agents keep track of pending to-dos with easy notes.
Categorize conversations to allow your agents to provide streamlined customer service.
Communicate easily with customers and resolve queries using pre-defined messages.
Agents get instant access to all shared images, files, and links in a neatly organized gallery for quick reference.
Make use of text editing options for better readability and communication between agents and customers.
Allow a chatbot to seamlessly hand over to a human agent via automatic or manual options.
Reach out to customers proactively and engage with them to provide a seamless experience.
Improve your services and products through data collected by our robust reporting system.
Customers are more satisfied as they receive faster and better support in a personalized manner.
Using our live chat software, your agents can serve customers better and faster, improving the performance and efficiency of your customer service platform.
By having open communications and tracking customer actions and preferences, you are more likely to convert leads and generate more sales and revenue.
Allow a chatbot to seamlessly hand over to a human agent via automatic options.
Learn moreElevate the education experience with the #1 AI CRM for learner and institution success.
Learn moreAllow a chatbot to seamlessly hand over to a human agent via automatic options.
Learn moreElevate the education experience with the #1 AI CRM for learner and institution success.
Learn moreREVE Live Chat integrates with any platform of your choosing, including popular ones like
WhatsApp, Facebook, YouTube, etc. With over 40+ integrations, our live chat solution
transforms customer support for you.
Live Chat is a customer service solution that allows businesses to interact with customers in real-time, solving technical issues or answering questions.
Live Chat is important because it helps businesses to serve customer better by providing real-time support, boosting sales and customer satisfaction.
The core features of live chat that every business should look for is:
The key benefits of Live Chat are:
You can integrate our live chat solution easily through our platform, following all the steps as directed there. To learn more about integrations, you can check out our integrations app.
REVE Live Chat costs start from $15 per Agent/Month for the Standard plan up to $50 per Agent/Month for the Enterprise Plan. Our pricing page has more details for you regarding our offering.
"With REVE Chat, we were able to handle 85% of our support queries. We noticed a significant increase in the satisfaction rate and happier customers."
“REVE Chat is a great tool for customer support. We are using both the bot & live chat. While the bot helps to resolve FAQs, chat allows engaging customers with co browsing & video chat.”
"Our support team faced steady challenge handling the influx of customer queries. But with the AI-powered Chatbot handling 85% of inquiries, our team could focus on addressing critical issues promptly. REVE Chat has significantly improved our response time and overall customer satisfaction."
“REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitor’s activities and guide them properly.”
“It is clear they really care about their customers and want to ensure they are happy. The platform itself is constantly evolving and has many great features. I would highly recommend REVE Chat to anyone looking for a customer chat solution.”
“REVE Chat helped us to assist our customers virtually with co-browsing and live chat support. We were also managed to get a better idea of our visitor’s activities and guide them properly.”
“We offer telecom solutions to enterprise clients. With REVE Chat, we managed to generate 30% higher inquiries by connecting with them instantly.”
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